Shipping Policy

Last updated: 10 November 2026

Bazovia ships to customers around the world from Pakistan. Shipping is free on every order, with no minimum spend.

Delivery times

  • Orders are processed and dispatched within 1–3 business days after payment is confirmed.
  • Delivery takes 10 to 15 business days after dispatch for most countries.
  • Remote areas, public holidays, customs checks and courier delays can occasionally add a few extra days.

Shipping cost

  • Standard shipping is free to all countries we deliver to.
  • The price you see at checkout is the price you pay us for the products and shipping.

Order tracking

  • When your order ships, we email you a tracking number and a link to follow your parcel.
  • You can also check your order status on our Track Your Order page using your order number and email address.

Customs, duties and taxes

  • International orders may be charged import duties, taxes or customs fees by the destination country. These charges are set by your country’s customs authority, not by Bazovia.
  • Any such charges are the responsibility of the customer and are usually collected by the courier on delivery.
  • If a parcel is refused because duties were not paid, the original shipping cost and any return costs may be deducted from a refund.

Restricted items

Some products, such as foods, supplements, perfumes, aerosols and items containing batteries, may be restricted in certain countries or on air freight. If we cannot ship an item to your country, we will contact you and refund that item in full.

Address accuracy

Please check your shipping address carefully at checkout. We are not responsible for delays or losses caused by an incorrect or incomplete address. If you notice a mistake, contact us as soon as possible and before the order is dispatched.

Lost or damaged parcels

If your parcel has not arrived within 30 days of dispatch, or arrives damaged, please contact us through our Contact Us page. We will open an investigation with the courier and send a replacement or a full refund if the parcel is confirmed lost or damaged in transit.